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Frequently asked questions

Clear answers to practical questions.

Browse questions about products, applications and construction problems.

14 questions shown.

There is no single waterproofing system that is best for every concrete roof.

The appropriate system depends on the condition of the roof, the existing screed or coatings, cracks and movement, drainage, penetrations and junctions, whether the waterproofing will remain exposed to sunlight and weather, and whether other finishes will be installed above it.

For an exposed roof, the selected system should be suitable for the expected external exposure and substrate conditions. Particular attention should also be given to roof outlets, penetrations, cracks, construction details and roof-to-wall junctions.

The roof should therefore be assessed before selecting the waterproofing system rather than choosing a product based only on price or availability.

Sometimes, but the existing roof should be assessed first.

Applying a new waterproofing system directly over a failed roof without understanding why it is leaking can result in another failure.

The assessment should consider the condition of the existing waterproofing, adhesion to the substrate, cracks, damaged areas, trapped moisture, drainage, outlets, penetrations and roof-to-wall junctions.

The compatibility of the proposed waterproofing system with the existing surface must also be considered.

Depending on the condition of the roof, the existing waterproofing may be suitable for preparation and local repair before receiving a compatible new system. In other cases, deteriorated or unsuitable materials may need to be removed.

The correct approach should therefore be based on the actual roof condition and the cause of leakage rather than simply applying another waterproofing layer over the existing surface.

Waterproofing failure is not always caused by the waterproofing material itself.

Common causes include selecting an unsuitable system for the application, inadequate surface preparation, untreated cracks or movement, poor detailing around joints, penetrations and drainage outlets, incorrect material consumption or application thickness, and working outside the conditions specified for the system.

Problems can also occur when the source of water has been incorrectly diagnosed or when a completed waterproofing layer is damaged by subsequent construction activities.

Successful waterproofing therefore depends on the complete system: correct diagnosis, appropriate product selection, a sound and properly prepared substrate, careful detailing and correct application.

When an existing waterproofing system has failed, the cause should be investigated before another layer or repair system is applied.

Repainting alone will not normally solve a wall moisture problem if the source of the moisture is still present.

Recurring dampness, fungus, salt deposits, bubbling or peeling paint can have different causes. These may include rainwater penetrating through external walls, leaking roofs or plumbing, moisture entering through cracks and construction details, condensation, poor ventilation, or ground moisture affecting lower sections of walls.

Because these problems can look similar at the surface, identifying the likely source of moisture is an important first step.

Where necessary, damaged or unsound plaster and finishes should be removed so the underlying wall can be assessed and appropriately treated. The required remedial system will depend on the source of moisture and the condition of the substrate.

Only after the moisture problem has been addressed should plaster, skim coat and decorative finishes be properly reinstated.

Concrete can crack or spall for several reasons, and understanding the cause is essential before selecting a repair method.

Cracking occurs when stresses or movements exceed the concrete's ability to resist them. Common causes include drying shrinkage, thermal movement, settlement, excessive loading, inadequate curing and structural movement.

Spalling occurs when portions of the concrete surface break away or detach. One common cause is reinforcement corrosion. When embedded steel corrodes, the resulting expansion can generate internal pressure, leading to cracking, delamination and loss of concrete cover.

Other contributing factors include poor compaction, inadequate concrete cover, impact damage, chemical exposure and repeated environmental deterioration.

Not every crack indicates structural failure, but cracks should be assessed for their width, depth, location, movement and possible cause.

Before repairing damaged concrete, it is important to determine whether the deterioration is superficial or affects the structural integrity of the element.

A proper repair may involve removing unsound concrete, assessing and treating exposed reinforcement, preparing the substrate and reinstating the damaged area with a suitable repair system.

Where cracking, significant corrosion or structural distress is suspected, assessment by a qualified structural engineer may be necessary.

Simply covering damaged concrete with mortar without addressing the underlying cause can result in further deterioration.

Not every concrete crack or damaged area can be repaired simply by filling it with mortar.

The appropriate repair method depends on the type of damage, its underlying cause and whether the affected concrete is structural or non-structural.

For example, surface defects and localized areas of deteriorated concrete may be suitable for reinstatement using an appropriate cementitious repair mortar, provided the substrate is properly prepared and the cause of deterioration has been addressed.

Cracks require particular attention. A stable, non-structural crack may require a different treatment from an active crack that continues to move. Structural cracks may require specialist assessment and an engineered repair solution rather than ordinary mortar filling.

Where reinforcement is exposed or corroded, simply covering it with repair mortar may not prevent further deterioration. Unsound concrete must be addressed, and the reinforcement and surrounding substrate should be assessed and treated as required by the selected repair system.

Successful concrete repair therefore begins with identifying the cause of damage, removing unsuitable material where necessary, preparing the substrate and selecting a compatible repair system.

If the damage affects structural performance or involves significant cracking or reinforcement corrosion, a qualified structural engineer should assess the element before repairs proceed.

The right tile adhesive depends on more than the type of tile being installed.

Important factors include tile material, tile dimensions, substrate condition, installation location and the environmental conditions the tiled surface will experience.

For example, ceramic tiles, porcelain tiles and natural stone may have different adhesive requirements. Large-format tiles can also require adhesives with specific performance characteristics and application methods.

The substrate is equally important. Concrete, cement-sand screeds, existing tiled surfaces and other substrates may require different preparation methods or adhesive systems.

Installation conditions must also be considered. Interior walls, exterior areas, balconies, wet areas and surfaces exposed to temperature changes or movement may require adhesives with additional performance characteristics.

Before selecting an adhesive, check the manufacturer's technical data sheet for approved substrates, suitable tile types, application thickness, open time, coverage and any relevant limitations.

The correct adhesive should be selected as part of the complete tiling system, including substrate preparation, waterproofing where required, grout and movement joints.

Nia Build can help contractors, engineers and homeowners select suitable tile adhesives based on their specific project requirements.

Tiles may become loose or produce a hollow sound when there are voids beneath them, inadequate bonding or movement within the tiled surface.

One common cause is insufficient adhesive coverage. If the adhesive is not applied correctly or the tile is not properly bedded, gaps can remain between the tile and the substrate.

Poor surface preparation can also affect adhesion. Dust, oil, loose material, weak screeds or unsuitable existing finishes may prevent the adhesive from bonding properly.

Other possible causes include using an adhesive that is unsuitable for the tile or substrate, installing tiles after the adhesive's permitted open time, incorrect adhesive mixing, inadequate curing conditions and movement caused by temperature changes or structural behaviour.

Large-format tiles require particular attention to adhesive selection, substrate flatness and installation technique to achieve the coverage specified for the application.

A hollow sound does not automatically mean that a tile has failed. However, tiles that move, crack, lift or detach should be investigated.

Before replacing affected tiles, the underlying cause should be identified and corrected. Simply reinstalling tiles without addressing the original problem may lead to repeated failure.

Nia Build can assist with selecting suitable tile adhesives and related construction chemicals based on the tile type, substrate and installation conditions.

The main difference between a construction sealant and an ordinary filler is how each material is designed to perform after application.

Construction sealants are formulated to seal joints and gaps while accommodating a specified amount of movement. Depending on the product, they may be suitable for expansion joints, construction joints, perimeter joints and connections between different building materials.

Ordinary fillers are generally used to fill relatively static cracks, holes and surface imperfections before finishing or painting. Many conventional fillers become rigid after curing and are not suitable for joints that experience repeated movement.

Buildings naturally experience movement due to temperature changes, moisture variations, loading and other factors. If a rigid filler is used in a moving joint, it may crack or separate from the adjoining surfaces.

However, not every sealant is suitable for every joint. The correct product depends on the expected movement, joint dimensions, substrate materials, exposure conditions and required performance.

Proper joint preparation, suitable backing materials where required, correct joint geometry and compliance with the manufacturer's application instructions are also essential.

For joints exposed to water, weather, chemicals or frequent movement, a suitable construction sealant should be selected rather than relying on ordinary surface filler.

Nia Build supplies construction sealants and can assist with product selection for different jointing applications.

The right sealant for a construction joint depends on how the joint is designed to function and the conditions it will experience.

One of the most important considerations is joint movement. Expansion joints, movement joints and relatively static connection joints may require different sealant properties. The selected sealant must have sufficient movement capability for the expected joint movement.

Joint dimensions are equally important. The width and depth of the joint affect sealant performance, and the correct joint geometry must be established according to the manufacturer's recommendations.

The adjoining materials should also be considered. Concrete, masonry, metal, glass and other substrates may have different adhesion and surface preparation requirements. Some applications may require a suitable primer.

Environmental exposure can influence product selection. Exterior joints may experience sunlight, rain and temperature changes, while industrial joints may be exposed to chemicals, cleaning operations, traffic or mechanical stresses.

The sealant must also be suitable for the intended application. A product designed for general building joints may not necessarily be appropriate for heavily trafficked floors, permanently submerged joints or chemically aggressive environments.

Proper installation is essential. Joint surfaces should be correctly prepared, suitable backing materials used where required, and three-sided adhesion avoided in movement joints where specified by the system design.

Before selecting a sealant, review the manufacturer's technical data sheet for movement capability, approved applications, substrate compatibility, joint dimensions and application requirements.

Nia Build can help contractors and engineers identify suitable construction sealants based on the specific joint conditions and performance requirements.

The main difference between epoxy flooring and a conventional concrete floor finish lies in the materials used, the surface performance and the intended application.

A conventional concrete floor may be finished by power floating, trowelling, grinding or applying suitable surface treatments. Its performance depends on the concrete mix, surface quality, curing and any additional treatments used.

Epoxy flooring uses a resin-based system applied over a properly prepared substrate. Depending on the system design, epoxy flooring can provide a seamless finish with improved resistance to abrasion, certain chemicals and surface contamination.

Epoxy flooring is commonly considered for warehouses, factories, workshops, laboratories and commercial facilities where cleanliness, durability and specific surface performance are important.

However, not every epoxy system provides the same level of performance. Coating thickness, mechanical strength, chemical resistance, slip resistance and appearance vary according to the selected system.

Conventional concrete finishes may be more appropriate for certain applications, particularly where a resin system is unnecessary or the operating conditions do not justify it.

Substrate condition is also critical. Epoxy flooring requires suitable surface preparation, adequate substrate strength and moisture conditions within the limits specified by the system manufacturer.

The correct flooring solution should therefore be selected based on expected traffic, mechanical loading, chemical exposure, cleaning requirements, substrate condition and the client's operational needs.

Nia Build supplies and applies industrial flooring systems and can assist with selecting an appropriate solution for the intended environment.

Proper surface preparation is one of the most important factors in achieving a durable and reliable epoxy flooring system.

Before application, the concrete substrate should be assessed for strength, moisture condition, cracks, surface contamination and overall soundness.

The substrate must be sufficiently strong and stable to support the intended flooring system. Weak concrete, loose material, laitance, dust, oil, grease and existing coatings that could interfere with adhesion must be appropriately removed.

Mechanical surface preparation, such as diamond grinding or shot blasting, is commonly used to remove unsuitable surface material and achieve the surface profile required by the selected epoxy system.

Cracks, holes, damaged joints and other defects should be assessed and repaired using suitable methods before the flooring system is installed. Active movement joints must be treated according to the flooring design rather than simply covered with rigid epoxy.

Moisture assessment is particularly important. Excessive substrate moisture or moisture vapour transmission can contribute to blistering, debonding and other flooring defects. Moisture conditions must meet the requirements of the selected system, or an appropriate alternative system must be considered.

After preparation, the surface should be thoroughly cleaned and inspected before applying the specified primer, intermediate layers and finishing coats.

Environmental conditions, including substrate temperature, ambient temperature, humidity and dew point, must also comply with the manufacturer's application requirements.

Nia Build assesses substrate conditions and prepares concrete surfaces as part of its industrial and epoxy flooring application services.

A concrete admixture is a material added to concrete during mixing to modify specific properties of the fresh or hardened concrete.

Different admixtures serve different purposes. Some improve workability, making concrete easier to place and compact without unnecessarily increasing the mixing water.

Water-reducing admixtures can help achieve the required consistency with less water, potentially improving strength and durability when the concrete mix is properly designed.

Other admixtures can accelerate or retard setting, influence early strength development, improve slump retention or support specific production and placement requirements.

For example, ready-mix concrete transported over long distances may require different admixture characteristics from precast concrete where early strength development is important.

However, admixtures do not replace good concrete mix design, suitable materials, correct batching, proper compaction or adequate curing.

Their effectiveness depends on factors such as cement type, mix proportions, dosage, temperature and compatibility with other materials.

The correct admixture should therefore be selected based on the required concrete performance, production conditions and project specifications.

Trial mixes and appropriate testing are recommended to confirm performance before full-scale use.

Nia Build supplies concrete admixtures and can assist contractors, engineers and concrete producers with product selection based on their technical requirements.

The right concrete admixture should be selected according to the performance required from the concrete, rather than simply choosing a product based on price or availability.

The first step is to identify the intended application and the properties that need to be improved.

For example, ready-mix concrete may require improved workability and slump retention during transportation, while precast concrete production may prioritise early strength development and faster production cycles.

Other applications may require reduced water demand, controlled setting time, improved placing characteristics or specific performance under challenging environmental conditions.

The concrete mix design must also be considered. Cement type, supplementary cementitious materials, aggregates, water content and the use of other admixtures can influence how a particular product performs.

Site and production conditions are equally important. Transportation time, ambient temperature, mixing procedures, pumping requirements and the time available for placing and finishing can all affect admixture selection.

Before selecting a product, review the manufacturer's technical data sheet for its intended applications, recommended dosage range, compatibility requirements and limitations.

Trial mixes should be carried out using the actual project materials to confirm workability, setting behaviour, strength development and other specified performance requirements.

Admixtures should not be used to compensate for poor mix design, incorrect batching, inadequate compaction or improper curing.

Nia Build can assist contractors, engineers and concrete producers in identifying suitable admixture options based on their concrete production methods and project requirements.

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